Privacy Policy

Hephium (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use any of our mobile applications (“the app”), as well as your rights regarding your personal data.

By using the app, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information from you, including:

1.1 Personal Data

• Account Information: If you create an account within the app, we may collect personally identifiable information such as your name, email address, and login credentials.

• Contact Information: When you contact us for support, we may collect your email address and any other information you choose to provide.

• Payment Information: If the app includes in-app purchases, we may collect payment-related data (processed via third-party services like Google Pay or Apple Pay).

1.2 Non-Personal Data

• Device Information: We may collect information about your device, including your device model, operating system, unique device identifiers, and network provider.

• Usage Data: We collect information about your interactions with the app, such as the features used, the time spent on the app, and crash reports.

• Log Data: When you access our app, we automatically collect information that your device sends (e.g., IP address, browser type, app version).

1.3 Cookies and Tracking Technologies

We may use cookies or similar technologies to collect non-personal data. These help us analyze trends, manage the app, and gather information about users as a whole.

2. How We Use Your Information

We use the information collected in the following ways:

• To Provide and Maintain the App: Ensure the app’s functionality, resolve technical issues, and provide customer support.

• To Improve the App: Analyze usage patterns to improve the app’s features and overall performance.

• To Personalize User Experience: Tailor the app based on user preferences, such as language or location.

• To Comply with Legal Obligations: We may use your information to comply with legal requirements, regulatory obligations, and lawful requests from authorities.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information in the following circumstances:

3.1 With Service Providers

We may share data with trusted third-party service providers who assist us in operating the app, providing features (e.g., analytics tools, payment processors), or conducting marketing. These parties are contractually obligated to maintain the confidentiality of your data and are not allowed to use it for any other purpose.

3.2 Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to:

• Comply with a legal obligation.

• Protect and defend our rights or property.

• Prevent or investigate possible wrongdoing in connection with the app.

• Protect the safety of app users or the public.

4. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Non-personal data may be retained indefinitely for statistical purposes.

5. Data Security

We implement reasonable technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, or misuse. However, no system can be fully secure, and we cannot guarantee the absolute security of your data.

6. International Data Transfers

Your information, including personal data, may be transferred to—and maintained on—servers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ. By providing your data, you consent to such transfers.

7. Your Data Protection Rights

Depending on your location and applicable laws (e.g., GDPR for EU residents), you may have the following rights regarding your personal data:

• Right to Access: You can request copies of your personal data.

• Right to Rectification: You can request that we correct inaccurate or incomplete data.

• Right to Erasure: You can request the deletion of your personal data in certain circumstances.

• Right to Restrict Processing: You can request that we limit the processing of your personal data.

• Right to Data Portability: You can request that we transfer your data to another organization.

• Right to Object: You can object to the processing of your personal data, in certain circumstances.

To exercise any of these rights, please contact us at info+dataprivacy@hephium.com. We will respond to your request within the timeframe required by applicable law.

8. Third-Party Links and Services

Our app may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those external services. We recommend reviewing the privacy policies of any third-party services you access.

9. Children’s Privacy

Our app is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child under the age of 13, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the “Last Updated” date at the top of this page and, where applicable, providing a more prominent notice (such as a notification within the app). We encourage you to review this policy regularly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Hephium LLC

info+dataprivacy@hephium.com

1551 Sawgrass Corporate Parkway STE 410, Sunrise, FL 33323